SMS Messaging & Privacy Policy

Last updated: November 15, 2025

Revolution Rehab Inc. (“we,” “our,” or “us”) provides SMS/text messaging as part of our communication with clients. By providing your mobile number and opting in to receive SMS messages from us (through our website, booking system, clinic forms, or in-person at the clinic), you consent to the terms below.

1. Consent to Receive Messages

By opting in, you agree that Revolution Rehab may send you SMS/text messages related to:

  • appointment confirmations, reminders, and scheduling updates

  • billing notifications

  • clinic updates or service information

  • direct communication requested by you

Your consent is voluntary, and you may opt out at any time (see Section 4).

2. Privacy and Use of Personal Information

We respect your privacy.
Your mobile number and personal information will never be sold, shared, or provided to any third parties for marketing purposes.

We may share your information only when necessary to:

  • operate our SMS messaging system

  • comply with legal requirements

  • provide services you have requested

All data is handled in accordance with Canadian privacy laws and health information protection standards.

3. Message Frequency

Message frequency may vary depending on your interaction with the clinic.
Typical message types include:

  • 1–3 appointment reminders per appointment

  • occasional follow-up messages after treatments

  • administrative messages as required

Additional messages may be sent if you initiate a conversation with us via SMS.

4. Opt-Out Instructions

You may opt out of receiving SMS messages from Revolution Rehab at any time by replying:

STOP – to end all future text messaging
UNSUBSCRIBE or CANCEL – also acceptable

After opting out, you may still receive phone calls or emails related to your care unless you request otherwise.

5. Help / Support

If you need assistance with SMS messaging from Revolution Rehab, reply:

HELP

or contact us directly:

Revolution Rehab Inc.
Phone: 431-801-5009
Email: contact@revolutionrehab.ca
Website: revolutionrehab.ca

6. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier plan. Revolution Rehab is not responsible for charges billed by your carrier.

7. Data Protection

We take reasonable administrative, technical, and physical safeguards to protect your information. SMS messages are not considered a fully secure communication method, so you should avoid sharing personal health details by text unless necessary.

8. Changes to This Policy

We may update this SMS Messaging & Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.